We take your safety and security very seriously. Many measures are taken to ensure a positive fundraising experience for both Collabogive Users and Contributors alike. The Collabogive community is designed to reward authenticity and transparency during fundraising campaigns.
DONATING MONEY
Contributors should only contribute donations to Collabogive users they personally know and trust. We’re often asked how a Contributor can tell the authenticity of a personal cause found on Collabogive. Unfortunately there is no way to 100% guarantee that a user’s Collabogive Campaign contains accurate or truthful information. Collabogive makes no warranties or guarantees whatsoever of the accuracy, truthfulness, or completeness of any User or Campaign information. As such, Contributors should not make donations to any Campaigns or people unless they fully understand and trust the cause presented.
All transactions initiated through Collabogive are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you’re using to verify the security of the transaction.
Beware of Campaigns that attempt to bypass the prescribed contribution method (i.e., posting direct links to alternative payment methods). Only complete payments by clicking on the large ‘Support’ button found on each Collabogive Campaign. Please report any Campaigns that request direct payments or users who attempt to contact you to arrange an alternative method of payment.
PROTECTING YOURSELF
What to look for when Contributing:
Collabogive contains a number of features designed to help you make an informed Contribution decision. Specifically, please refer to the ‘Author Profile’ area located in the top-right sidebar of each Collabogive Campaign.
Only contribute to people you know & trust. When in doubt, don’t contribute.
RECEIVING MONEY
Collabogive users receive all payments through their own personal WePay payment processing account. As such, each Collabogive user immediately receives each donation into their chosen payment account. All transactions initiated through Collabogive are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you’re using to verify the security of the transaction.
Attempting to bypass the prescribed contribution method (i.e., posting direct links to alternative payment methods) is strictly prohibited by Collabogive and will result in account termination. Collabogive makes no warranties or guarantees whatsoever of the accuracy, truthfulness, or completeness of any Contributor or Campaign information.
At no time will Collabogive request or store sensitive data such as users’ banking information or passwords to payment accounts. Users will securely provide such information only within, and when prompted by their WePay account.
Please beware of, and immediately report any solicitations made through your Collabogive Campaign using the ‘Contact’ feature. Collabogive will never contact its users through this method. Do not provide your personal contact information, such as phone number, to anyone that requests it. Ask questions and have a conversation over email if need be. Additionally, exercise caution if you receive offers from 3rd-party fundraising companies or individuals offering personal assistance.
NEVER arrange to personally meet anyone who contacts you through your Collabogive Campaign. Report any suspicious activity directly to us.
REPORTING A PROBLEM
The Collabogive Team is very responsive and wants to hear from you. Immediately report any problems or concerns directly on the Campaign via the ‘Report Campaign’ form or email us directly at support@collabogive.com.